FAQ
We have listed the most frequently asked questions, with answers and helpful advice. If you have any questions that are not listed below, please contact sales@rossweldingsupplies.co.uk
Do your prices include VAT?
• All prices on our website exclude 20% VAT, which is added at checkout for UK customers.
Can anyone order from your website?
• Anyone can buy from our website within the UK, from individuals to multinational companies.
What payment methods do you accept?
• Secure Online Checkout: Visa Debit Card, Visa Credit Card, MasterCard, PayPal and Bank Transfer.
All transactions must be in GBP.
What are your Delivery Costs?
Equipment orders over £750.00 ex vat are carriage paid to UK mainland. Consumable and accessory orders over £75.00 are carriage paid to UK mainland.
• Equipment orders under £750.00 (ex VAT):
• Parcel Force £14.50
• Pallet Deliveries POA
Do I receive an order confirmation after placing an order?
• Yes, an order confirmation email is sent to you as soon as the order is placed.
Can I track my order?
• Please contact us via phone or e-mail for any updates on deliveries
Do I receive a VAT invoice with my order?
• Yes, a copy of your VAT invoice will be emailed to you before the order is dispatched.